The Responsibility of the Compliance Assistance Center

The Compliance Assistance Center (CAC), established under Arkansas Code 6-10-111, works with public school districts and open-enrollment charter schools to ensure that every student has equal opportunities. The CAC provides guidance and technical support on issues related to nondiscrimination and desegregation, helping schools understand their responsibilities, implement fair policies, and maintain proper documentation. While the CAC offers support and resources, it does not overturn decisions such as those involving discipline, accommodations, or evaluations.

Work with Your District First

When concerns or disagreements arise, parents are encouraged to first contact the student's teacher, prinicpal, the appropriate district coordinator (such as for Section 504, Title IXm ir Title VI), or the superintendent. Concerns may also be addressed through the district's internal grievance procedure. The CAC works proactively with districts and families to resolve issues at the lowest level possible.

When to Contact the CAC

If concerns about policy violations persist after working with the district, the CAC may be contacted for assistance and to discuss available resources. 

How to Submit a Request for Support

A Request for Support is a request for the CAC to assess a concern and, if needed, provide assistance to the public school district or open-enrollment charter school. It must be submitted electronically through online form and explain how a policy, procedure, or regulation may have been applied incorrectlly or unfairly.

Anonymous requests cannot be accepted.  The CAC will review your submission and provide assistance to the public school district or open-enrollment charter school in accordance with established procedures.  

If the complaint is related to specific student(s), also include the Consent to Release Student Information form.

Complaint Form

• English (PDF)

Consent to Release Student Information (PDF) ***Only necessary if complaint involves specific student(s)***

• English (PDF)
• Spanish (Español) (PDF)
• Vietnamese (Việt-ngữ) (PDF)

For more information, please contact: