The Compliance Assistance Center (CAC), established under Arkansas Code § 6-10-111, works with public school districts and open-enrollment charter schools to ensure that every student has equal access to educational opportunities. The CAC provides guidance and technical support on issues related to nondiscrimination and desegregation, helping schools understand their responsibilities, implement fair policies, and maintain proper documentation. While the CAC offers support and resources, it does not overturn decisions such as those involving discipline, accommodations, or evaluations.

Work with Your District First
When concerns or disagreements arise, parents are encouraged to first contact the student’s teacher, principal, the appropriate district coordinator (such as for Section 504, Title IX, or Title VI), or the superintendent. Concerns may also be addressed through the district’s internal grievance procedure. The CAC works proactively with districts and families to resolve issues at the lowest possible level.

When to Contact the CAC
If concerns about policy violations persist after working with the district, the CAC may be contacted for assistance and to discuss available resources.

How to Submit a Request for Support
A Request for Support is a request for the CAC to assess a concern and, if needed, provide assistance to the public school district or open-enrollment charter school. It must be submitted electronically through the online form and explain how a policy, procedure, or regulation may have been applied incorrectly or unfairly. 

Anonymous requests cannot be accepted. The CAC will review your submission and provide assistance to the public school district or open-enrollment charter school in accordance with established procedures.

For more information, please contact: