Information for Families

  

    FAQs

    Access our full FAQ document for answers to common questions about the program, test results, system issues, and more. For your convenience, we've also provided shortcuts below to help you quickly find answers by topic. We hope this helps address any questions you may have.

    Application Processing Windows

    To make the process as smooth as possible, applications will be reviewed and approved within the following three-week Priority Windows:

    • Priority Window A: March 3-March 23
    • Priority Window B: March 24-April 13
    • Priority Window C: April 14-May 4
    • Priority Window D: May 5-May 25

    The application portal will be closed from May 26-June 1.

    • Priority Window E: June 2-June 22
    • Priority Window F: June 23-July 13
    • Priority Window G: July 14-August 3

    The program will continue processing applications in three-week Priority Windows until August 15, 2025.

    If you have any questions about your application status, funding priorities, or next steps, please don't hesitate to reach out - we are here to help and truly appreciate your patience. As Arkansas moves forward in expanding educational opportunities, we want you to know that the Office of School Choice is committed to building a streamlined, transparent, and efficient process designed to meet the needs of Arkansan families with care and responsiveness. We are deeply grateful for your trust and partnership in this journey and look forward to seeing more students thrive with greater access to the education that best fits their needs. Thank you for being part of this exciting step toward empowering parents and transforming education in Arkansas!

    Program Questions

    • How can I be reimbursed for purchases made in the past?
      You can submit reimbursement requests for eligible expenses through the ClassWallet portal. Watch a video on how to submit reimbursements here. Watch a video on how to submit reimbursements via mobile here. Purchases must meet EFA program guidelines, and you will need to upload proof of purchase, including:
      • Purchase date
      • Vendor name
      • Line item description, including the cost of the purchased items
    • How long before reimbursement funds are deposited into my bank account?
      Reimbursement funds are typically deposited within 14 business days of the request, but at the beginning of the quarter, this timeline could be longer.
    • What is the total funding amount for the 2025-2026 school year?
      We have finalized EFA funding amounts for 2025-2026 to help you plan for the upcoming year. These amounts represent the net amount to the student after transaction fees, so families can spend 100% of this amount next year:
      • Non-succeed students - $6,864 total; $1,716 quarterly
      • Succeed students - $7,627 total; $1,906.75 quarterly
    • How do I pay my school tuition?
      To pay your private or micro school, the first step is linking to them in ClassWallet. Here is a ClassWallet article giving you step-by-step instructions on initiating that link with your private school or micro school: Linking to a School in ClassWallet. Your school will be able to invoice you inside the ClassWallet system once you are linked to them.
    • How do I pay my school tuition?
      You can find step-by-step instructions for paying a school or vendor here: How to Pay a Vendor

     

    Resources and Standards

    FACTS Customer Service

    List of Approved Vendors

    Service Provider Information

    List of Participating Schools

    How to Switch Between Children in ClassWallet

     

    Who do I contact for help with the EFA program?


    Office of School Choice and Parent Empowerment

    Arkansas Department of Education
    Division of Elementary and Secondary Education
    One Capitol Mall
    Little Rock, AR 72201
    Phone: 501-683-1876
    Email: ade.efa@ade.arkansas.gov