FAQs

Access our full FAQ document for answers to common questions about the program, test results, system issues, and more. For your convenience, we've also provided shortcuts below to help you quickly find answers by topic. We hope this helps address any questions you may have.

• Application Processing Windows
• Application Questions
• Program Questions
• Program Standards
• EFA Testing Requirements
• System Issues

Application Processing Windows

To help ensure a smooth review process, applications will be reviewed for funding priority within the following three-week priority windows.

• Priority Window A: March 9-March 29
• Priority Window B: March 30-April 19
• Priority Window C: April 20-May 10
• Priority Window D: May 11-June 1

Applications submitted during each window will be reviewed and approved in priority order based on program eligibility requirements.

Families should complete their application or renewal by June 1 to secure their student's place in the EFA program for the 2026-2027 school year

Program Questions

• How can I be reimbursed for purchases made in the past?
  You can submit reimbursement requests for eligible expenses through the ClassWallet portal. Watch a video on how to submit reimbursements here. Watch a video on how to submit reimbursements via mobile here. Purchases must meet EFA program guidelines, and you will need to upload proof of purchase, including:
  • Purchase date
  • Vendor name
  • Line item description, including the cost of the purchased items

• How long before reimbursement funds are deposited into my bank account?
  Reimbursement funds are typically deposited within 14 business days of the request, but at the beginning of the quarter, this timeline could be longer.
  
• What is the total funding amount for the 2025-2026 school year?
  We have finalized EFA funding amounts for 2025-2026 to help you plan for the upcoming year. These amounts represent the net amount to the student after transaction fees, so families can spend 100% of this amount next year:
  • Non-succeed students - $6,864 total; $1,716 quarterly
  • Succeed students - $7,627 total; $1,906.75 quarterly

• How do I pay my school tuition?
  To pay your private or micro school, the first step is linking to them in ClassWallet. Here is a ClassWallet article giving you step-by-step instructions on initiating that link with your private school or micro school: Linking to a School in ClassWallet. Your school will be able to invoice you inside the ClassWallet system once you are linked to them.

• How do I pay my school tuition?
  You can find step-by-step instructions for paying a school or vendor here: How to Pay a Vendor

Resources and Standards

FACTS Customer Service

List of Approved Vendors

Service Provider Information

List of Participating Schools

How to Switch Between Children in ClassWallet

Who do I contact for help with the EFA program?

Office of School Choice and Parent Empowerment
Arkansas Department of Education
Division of Elementary and Secondary Education
One Capitol Mall
Little Rock, AR 72201
Phone: 501-683-1876
Email: ade.efa@ade.arkansas.gov